Frequently Asked Questions
FAQ's
What sizes do you stock?
We offer a curated selection of sizes based on each brand’s fit guide. Sizes typically range from XS (Extra Small) to XL (Extra Large), though availability may vary by style. Please refer to the Size Guide on each product page for exact measurements.
How do I know my correct size?
Each brand may have its own sizing standard. Our Size Guide will help you measure yourself for the perfect fit. If you’re unsure, our in-store stylists are happy to assist with personalised advice.
Are your products authentic?
Absolutely. We work directly with authorized brand distributors and designers. Every piece is 100% genuine and sourced from trusted suppliers worldwide.
How do I care for my garments?
Each piece comes with a care label with washing and maintenance instructions. For delicate fabrics, we recommend dry cleaning or gentle hand washing. If you need further care tips, our staff can advise on how to preserve the quality and longevity of your item.
Can I shop online and in-store?
Yes! You can shop our latest collections both online and in our Sea Weeds stores. Stock may vary, so if you have an eye on something specific, we recommend contacting your nearest store to confirm availability.
Do you offer international shipping?
Currently, we ship within South Africa. For international requests, please contact our customer service team to discuss personalised shipping options.
What is your returns policy?
We accept returns within 7 days of purchase, provided items are unworn, unwashed, and in their original condition with tags attached. Sale items and special orders are final sale. Please see our Returns & Exchanges page for full details.
How do I process a return or exchange?
Contact Marcelle at marcelle@slimsuit.co.za or visit your nearest store with your proof of purchase. We’ll guide you through the exchange or refund process in line with our returns policy.
How can I hear about new arrivals and promotions?
Sign up for our Sea Weeds Newsletter and follow us on Instagram and Facebook to be the first to know about new collections, exclusive events, and seasonal offers.